Refund policy

Returns
Our policy lasts for 30 days. If 30 days have passed since your purchase, unfortunately we cannot offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Changes (if applicable)
We only replace items if they are defective or damaged. If you need to change it for the same item, send us an email to info@worldfamilyibiza.com and send your item to: World Family Ibiza, Diseminado Var, 84, 07812 ibiza, Balears, Spain.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed and a credit will be automatically applied to your credit card or original payment method, within 3-4 business days.
Late or missing refunds (if applicable)
If you haven't received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Then contact your bank. There is often a processing time before a refund is posted.
If you've done all of this and haven't received your refund yet, please contact us at info@worldfamilyibiza.com.
Shipping
To return your product, you must send it by mail to: World Family Ibiza, ctra / Sant Joan km.17,500. 07810 Sant Joan de Labritja. Ibiza, Balears, Spain
You will be responsible for paying your own shipping costs to return your item. Shipping costs are not refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Returns
Our policy lasts for 30 days. If 30 days have passed since your purchase, unfortunately we cannot offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Changes (if applicable)
We only replace items if they are defective or damaged. If you need to change it for the same item, send us an email to info@worldfamilyibiza.com and send your item to: World Family Ibiza, Diseminado Var, 84, 07812 ibiza, Balears, Spain.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed and a credit will be automatically applied to your credit card or original payment method, within 3-4 business days.
Late or missing refunds (if applicable)
If you haven't received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Then contact your bank. There is often a processing time before a refund is posted.
If you've done all of this and still haven't received your refund, please contact us at info@worldfamilyibiza.com.
Shipping
To return your product, you must mail it to: World Family Ibiza, Ctra / Sant Joan km.17,500. 07810 Sant Joan de Labritja. Ibiza, Balears, Spain
You will be responsible for paying your own shipping costs to return your item. Shipping costs are not refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.